T&Cs

The e.commerce site WWW.PITCHETNEO.FR, dedicated to electronic commerce, belongs to SARL LOV N LUST with a capital of 1000€, whose registered office is at 6, rue Siat Marcellin – 83110 SANARY/MER - France, registered with the RCS of Toulon 82833830100017; EEC VAT identification number FR4582833801.

These General Conditions of Sale exclusively govern commercial relations with our customers for the sales and services presented on the site www.pitchetneo.fr, all orders on the site are subject to these general conditions of sale, which are accessible and printable at any time by a direct and permanent link on this site. These are likely to evolve and be updated, the conditions applicable to the order of a product by a customer are those on the day of the order. Considering that persons legally incapable of contracting within the meaning of articles 1123 and others of the Civil Code, in particular unemancipated minors, must obtain the authorization of their legal representative prior to any order. These general conditions of sale are subject to French law, except for mandatory provisions to the contrary such as those resulting from the Rome Convention on the law applicable to contractual obligations of June 19, 1980.

ORDERS

You can place an order on our site by selecting the items of your choice, which you will then place in your basket by clicking on the "Add to my basket" button. We will be happy to accompany you when taking your order by email at contact@pitchetneo.fr from 10:00 a.m. to 1:00 p.m., and from 3:00 p.m. to 7:00 p.m. You can access the summary content of your basket at any time as long as the order is not definitively validated in order to correct any input errors. It is only after confirmation of the accuracy of the information provided that the order is registered. This order acceptance becomes final after receipt of payment by LOV N LUST. We will acknowledge receipt of your order as soon as possible in the form of an e-mail summarizing your purchases which will be sent to the e-mail address that you indicated during the order confirmation. To this end, the customer formally accepts the use of e-mail for confirmation by LOV N LUST of the content of his order. All items viewable online are available within 2-15 days of availability.

PRICES

The prices are indicated in Euros all taxes included (VAT included) excluding delivery costs. The VAT included is the French VAT in force on the day of the order. The products remain the property of LOV N LUST until full payment of the price. LOV N LUST reserves the right not to honor an order in the event of a legitimate reason as defined by the regulations (dispute relating to a previous order, abnormal request from the customer).

PAYMENT

Payment is made online, at the time of the order, by credit card. VISA, AMERICAN EXPRESS and EUROCARD MASTERCARD cards are accepted. The customer must be the holder of the credit card used. He has access to a dedicated space made available by a banking institution. In order to ensure payment security, confidential data (16-digit card number, expiry date, visual cryptogram) is transmitted encrypted (encoded) according to the SSL security standard. For customers residing in the DOM-TOM or outside the European Union, it is specified that the prices displayed on the Site will be invoiced at the current VAT rate. These prices must be understood as "delivered duty unpaid" (or DDU "Delivered Duty Unpaid"), LOV N LUST being physically unable to communicate to customers exact information on the total amount of costs relating to customs duties and formalities, import taxes applicable in the country where delivery is requested. The payment of these costs that may be necessary for the entry of the products ordered into the territory of delivery is the sole responsibility of the customers, which they accept. The customer's refusal to pay the customs fees results in the cancellation of the order and its reimbursement. Any transport and customs clearance costs paid by LOV N LUST to recall the order will be deducted from the amount refunded.